Translate

MIU Feedback

Below is a collection of feedback received by the most important people to give it to us - you! Livewell Southwest welcomes any comments you have, good or bad, and acts on them wherever possible.

"Staff are so friendly, understanding and professional."

"Every time I have used the centre I have been treated wonderfully."

"Excellent patient care, nurse friendly and professional."

"Excellent treatment, shorter waiting time, very nice staff."

"Fantastic care, quickly seen. Highly recommend as this was my first time here."

"Friendly staff, very quick response time."

"Very good care and attention with my 3 year old."

"Seen and treated very quickly and efficiently. Knowledgeable, caring, friendly staff."

"Local, easy access, professional treatment, good quality service."

"Fantastic staff all the way. Top class, thank you!"

"Daughter hurt her arm but was dealt with very fast and sorted within half an hour."

"In and out in 15 minutes."

"Due to me being nervous, they made me feel calm and kept talking to me. Really lovely nurse."

"I had reservations about coming as I wasn't sure it was appropriate to come into the unit. Having made the decision to come, everyone here has been great and not made me feel uncomfortable. Very kind and professional."

"The treatment advice given was first class, could not have been better."

"Department very busy but seen quickly."

"Fantastic welcome, very caring and attentive, would recommend to anyone. Excellent place!"

"Able to be seen on a Bank Holiday. Everyone is friendly and efficient."

"I always use the MIU and it has always been quick and helpful."

"I was seen immediately. The healthcare professionals were so kind, thorough and helped so much."

"Extremely quick and friendly, explained injury well."

"We were seen promptly and treated with such kindness and given excellent care and weren't made to hurry. An excellent service by all concerned."

"The staff are friendly, professional and polite. The unit is clean and bright. I was seen promptly and felt confident with my treatment. Thank you."

"Very helpful local service."

"Quick to be seen, friendly staff, thoroughly checked out. Thank you!"

"On arrival reception staff polite, advised of waiting time, nurse that seen to me explained everything."

"I was greeted with friendly efficiency, given an estimated time of when I might be seen and was seen earlier than expected. I was treated with the utmost professionalism."

"Early morning Sunday, staff were friendly and efficient and I was seen in 20 minutes. Thank you."

"The centre is closer than the hospital with less waiting time to see a doctor. Free parking, so much easier and quicker. Always friendly staff."

"Staff were excellent. Made my 4 year old son who banged his head feel comfortable and spoke to him in a way he understood."

"Wonderful, expert nurses, saw me promptly. What a super haven of care for an old man in trouble!"